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  • Secure Email
  • Terms of Use
  • Privacy Policy
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Secure Email

Why do we utilize email encryption?

First and foremost we want to protect personal health and financial information from theft or misuse in this digital age and also to comply with Federal and state laws that require it.

The Health Insurance Portability and Accountability Act of 1996 (HIPAA) required that all communications containing Protected Health Information (PHI) be secured between employers and their health plans and providers.

The Health Information Technology for Clinical and Economic Health Act (HITECH) which became effective on 2/17/2010 expanded the HIPAA requirements to brokers for ensuring that Protected Health Information (PHI) be kept safe and secure under an expanded set of HIPAA Privacy Rule and Security Rules.

In addition there are a patchwork of state and federal privacy laws that restrict unsecure transactions. In recent years, we have seen the enactment of the Gramm-Leach Bliley Act, "Red Flag" as well as state privacy laws which require that any communications containing personally identifiable financial and/or health information be encrypted.

Support Questions

I am unable to create a password. Why is the password I created being rejected?
Passwords must contain at least six characters. There are no other requirements.

Must I enter my log in and password every time I open an encrypted e-mail?
The RadarMail log in site has a "Remember Me" option. After you have created your account and logged back in for the first time, you should be able to check the "Remember Me" box. Your computer should then remember your log in and password each time you log in from the same computer.

Is there any way to make the decryption process easier?
Yes. You may purchase software from Zix that would automatically decrypt all secure
e-mail for you. This would make the entire secure-e-mail transaction completely transparent. You would not have to log in to view the e-mail or attachments.

Following is the URL for the software download: http://www.zixcorp.com/solutions/ee_zixmail.php


Email Encryption 101
Secure e-messaging is not just a government mandate to employers, insurers and brokers, it's a practical way to do business to protect personal health and financial information from identity theft.

So that personal information is not used illegally, we have the RadarMail 360 secure e-mail solution powered by ZixCorp to provide an encrypted service that prevents any message you send from being opened by anyone outside our office.

This page will help you understand our secure e-messaging initiatives.

Why is there a need to encrypt email?
Despite appearances, conventional email is not a private conversation and can be easily intercepted and read by unwanted parties. By law, businesses are required to protect certain types of personal information.

To both meet HIPAA regulations and comply with improved best-practice standards, all email communication you receive from us containing PHI takes advantage of ZixCorp's encryption services. ZixCorp's easy-to-use e-messaging protection makes it effortless for you to receive and read any encrypted communications - whether you are a ZixCorp customer or not.

The privacy of business communication is important to us and we want to ensure your information stays private.

What kinds of information will be encrypted?
RadarMail 360 encrypts email that contains:

• Personal information, such as social security numbers
• Financial information, such as account and credit card numbers
• Personal Health Information

If I agree to it, can I choose not to receive encrypted e-mail?
No. In order to protect your employer from fines and penalties, there is no way around the encryption process. The new laws make it clear that anything short of e-mail encryption will not meet the requirement for "satisfactory protection". Thus, to be fully compliant with security measures and to actually protect your confidential information sent via e-mail we have e-mail encryption through RadarMail 360 secured by ZixCorp.

How will I receive encrypted messages?
When receiving an email containing private information, you will then be asked to click on a link, which will connect you to the secure message center on our website. To access the secure portal, you will register a private password to retrieve and reply to secure messages.

What if I'm already a user of Zix Email Encryption?
If already enlisted as part of the ZixDirectory, members will automatically receive secure emails in their inbox and be able to send secure emails transparently as linking to the secure portal occurs effortlessly.

Will it be difficult to receive messages?
You will be able to open encrypted emails in seconds with the confidence that your personal information remains private. Together with our partners at RadarMail 360 we have developed an easy-to-use approach that protects our entire community of interest - our employees, our customers, and our business partners.


Terms of Use

1. Limited Right to Use.
This Web site is owned and operated by Clarity Software Solutions Inc. (“Clarity”). Unless otherwise specified, all Materials on this Web site are the property of Clarity and are protected by the copyright laws of the United States. You may use, view, print, and/or download the Materials from this Web site solely for your personal, informational, or non-commercial use within your organization, provided you keep intact all copyright and other proprietary notices. No Materials published by Clarity on this Web site, in whole or in part, may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from Clarity. The use of any such Materials on any other Web site or networked computer environment or for any other purpose is strictly prohibited and such unauthorized use may violate copyright, trademark, and other similar laws...

2. Links to Other Sites.
Any linked sites are not under the control of Clarity and Clarity is not responsible for the content of any linked site or any link contained in a linked site. Clarity reserves the right to terminate any link or linking program at any time. Clarity may provide links from this Web site to other sites as a convenience to you and in no way should this be interpreted as an endorsement of any company, content, or products to which it links. If you decide to access any of the third party sites linked to this Web site, you do this entirely at your own risk...

3. Trademarks.
The trademarks, service marks, and logos of Clarity and others used in this Web site ("Trademarks") are the property of Clarity and their respective owners. You have no right to use any such Trademarks, and nothing contained in this Web site or the Terms of Use grants any right to use any Trademarks without the prior written consent of Clarity or the respective owner...

4. Indemnity.
You agree to indemnify, defend, and hold Clarity harmless from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable attorney's fees and costs) arising out of, based on, or in connection with your access and/or use of this Web site...

5. Disclaimer.
Clarity assumes no responsibility for accuracy, correctness, or content of the Materials provided on this Web site. You should not assume that the Materials on this Web site are continuously updated or otherwise contain current information. The materials provided at this Web site are provided "As Is" and any warranty (express or implied), condition, or other term of any kind, including without limitation, any warranty of merchantability, fitness for a particular purpose, non-infringement, or title is hereby excluded.

Privacy Policy

Clarity is committed to protecting any personal information that you may provide to us. In particular, we believe it is important for you to know how we treat information about you that we may receive from this Web site.
• Information Collected
• Use of Collected Information
• Links to Other Sites
• Security of Collected Information
• Access to Collected Information
• Contacting Us

Information Collected
In general, you can visit this Web site without telling us who you are or revealing any information about yourself. Our web servers collect the domain names, not the e-mail addresses, of visitors. Our web servers also seek (as many Web sites do) to place a "cookie" (a small data file) on your computer's hard drive which allows the server to determine the computer when it visits again, in order to track statistical information about navigation to and throughout certain areas of our site. This cookie is not used to obtain your name or any personal data, and the information that is tracked is used only for internal purposes, such as to improve site, and is not shared. However, if you prefer not to accept cookies, you can set your browser to reject them or to alert you before one is placed. In addition, there are portions of this Web site where we may need to collect personal information from you for a specific purpose, such as to provide you with certain information you request. The information collected from you may include your name, address, telephone, fax number, or e-mail address. Whenever you submit personal information for a specific purpose, your information will be used for that purpose only.

Use of Collected Information
Domain name information that we collect is not used to personally identify you and instead is aggregated to measure the number of visits, average time spent on the site, pages viewed, etc. We use this information to measure the use of our site and to improve the content of our site. When other information is collected from you, such as your name and e-mail address, we generally let you know at the time of collection how we will use the personal information. Usually, we use the personal information you provide only to respond to your inquiry or to process your request.

Links to Other Sites
Clarity's Web site may contain links to other sites. While we try to link only to sites that share our high standards and respect for privacy, we are not responsible for the content, security, or privacy practices employed by other sites.

Security of Collected Information
We maintain strict physical, electronic, and administrative safeguards to protect your personal information from unauthorized or inappropriate access. We restrict access to information about you to those Clarity workers who need to know the information to respond to your inquiry or request. Workers who misuse personal information are subject to disciplinary action.

Access to Collected Information
You may review and update the information that you provide to us through this Web site by contacting us as described below.

Contacting Us
If you have any questions about this privacy policy, please use the Contact Us page. We welcome your questions and suggestions about our privacy policy.


This site contains materials protected by copyright law.

The Clarity Software Solutions, Inc. website contains material that is protected by international copyright, trademark and other intellectual property laws. You may not modify, copy, reproduce, republish, upload, post, transmit or distribute in any way any material from this website. Any materials downloaded from this website may be used in conjunction with Clarity's services, providing you agree to keep intact all copyright and other proprietary notices.

You may not, without the prior written permission of Clarity, frame any of the content of the Clarity website, or incorporate into another website or other service any intellectual property of Clarity.